Frequently Asked Questions

Everything you need to know about shopping with Dista

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return request.

Which payment methods do you accept?

Dista accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

Are your products covered by a warranty?

Yes, all Dista products come with a standard 1-year manufacturer warranty covering any defects in materials or workmanship.

Can I change or cancel my order after it is placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer service.