Returns & Exchanges
At Dista, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items. Our streamlined process ensures that if a product doesn't meet your expectations, you can exchange it or receive a full refund with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship the Package
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
